Privacy policy

Effective Date:

Please read and understand the following contents before accessing NuVinAir®.com or other NuVinAir® Platforms. This Privacy Policy is a part of NuVinAir®’s Terms of Use.

By accessing/using this website, application, or service (the “Platform”), you (the “User”) agree to honor the Terms of Use described in this document. The Terms of Use govern access to and use of this Platform, transactions occurring through the Platform, and items (“Products”) displayed or sold on the Platform. The terms & conditions of this document, together with any other documents expressly incorporated by reference (the “Agreement”) are a contract between NuVinAir® (the “Provider”) and you (the “User”) collectively (the “Parties); use of NuVinAir® platforms implies consent to these term & conditions. By using this Platform the User is bound to abide by these Terms of Use, as well as the Privacy Policy incorporated in these terms. These documents apply equally to guests and account holders. Do not access NuVinAir® Platforms or use NuVinAir® products unless you agree to all these terms.

By accessing the website you agree to the Provider’s collection and use of User information.

Information We Collect:

In order to access certain features, the User will be asked to provide personal information.  The Platform also automatically collects certain technical data from User devices and browser activity.

Personally Identifiable Information:  Is information specifically asked for by the Provider and then knowingly given by the User, this is information about or relating to the User themselves.

When making a purchase or creating an account, the User will be asked for information including but not limited to:

  • Full legal name
  • Business/organization name (when applicable)
  • Physical addresses
  • Email addresses
  • Phone numbers
  • Credit card, banking, or PayPal information for payments

Non-personally Identifiable Information:  Non-personal technical data automatically collected by the Platform, given by the User unknowingly through their device or browser, simply by accessing the Platform.  This includes IP address, User activity while on site, device data, device/User location, time and date of Platform access, referring website addresses and other statistics.

This information is extracted through means including but not limited to:

  • Cookies
  • Log Files
  • Web Analytics
  • Website beacons

How Information is Used

Personally Identifiable Information will only be used by the Provider for the sole purposes of:

  • Processing and fulfilling User product orders
  • Receiving User payments
  • Maintaining User accounts
  • Communications between the User and Provider

Data collected automatically will be used by the Provider for operation and maintenance of the Platform, improving and protecting the Platform, and delivering better service and products to Users.

Sharing Collected Information

The Provider shall not share any User information with any Third Party for any reason other than those stated in this policy.  Collected information is solely for the Provider’s use; NuVinAir® will not sell or profit from User data in any way.

The Provider may share User information with the following parties for the following reasons:

  • Credit card companies, banks, merchant processing companies to process payment
  • Our fulfillment center for shipment of customer orders
  • When using User reviews, surveys, or other testimonials
  • With the proper authorities when required by law

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Information Security

NuVinAir® takes the security of its Users’ information very seriously.  The Provider will use commercially acceptable means and use proper procedures to protect collected information from loss, misuse, alteration, unauthorized access, or theft.  Sensitive personal information collected by the provider is encrypted and transmitted in a secure way.  Despite the Provider’s best efforts, nothing online is 100% secure, and the Provider makes no promise or guarantee regarding the absolute security of User data.  The Provider is not responsible for any compromise of data.

In the event that any information under the Provider’s control is compromised as a result of a breach of security, the Provider will take reasonable steps to investigate the situation and where appropriate, notify Users whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Links

The Platform contains links to Third-Party platforms and sites.  These platforms have their own Privacy Policy and User is subject to those policies when they enter those platforms.  The Provider is not responsible in any way for their content, services, or privacy practices.

Reviews & Other Testimonials

Any review, testimonial, or other User content posted to the Platform immediately becomes the sole Intellectual Property of the Provider.  The Provider may use such content as it sees fit, without consent of the User.  See the User Reviews clause in the Terms of Use for additional details.

Changes to Policy

The Providers reserves that right, at its sole discretion, without warning to update or revise this policy at any time.  The Provider will notify account holders by e-mail of any changes.  Continued use of the Platform constitutes knowledge and acceptance of the updated policy, User agrees to abide by the new policies.

Children’s Privacy

          The Platform is not intended for use by persons under 13 years of age. Platform content, products, and services are not directed at anyone under 13 years of age. NuVinAir® will not sell products to or allow account creation for anyone 13 or younger.  The Provider does not knowingly collect or keep Personally Identifiable Information of Users under 13.  If it is found that any such information has been collected, that data will be immediately deleted.